Mandarin Customer Service Representative

A company is looking for a Mandarin-speaking Customer Service Representative to work remotely. Key Responsibilities Respond to customer inquiries regarding benefits and eligibility in a courteous manner Provide accurate information to resolve member and provider inquiries Document all customer interactions thoroughly and educate customers on eligibility and claims Required Qualifications 2 years of experience in customer service 2 years of experience in a call center support role Fluency in Mandarin and Chinese (2 years of experience required) High school diploma or equivalent Experience level: Experienced

May 15, 2025 - 19:06
 0
Mandarin Customer Service Representative
A company is looking for a Mandarin-speaking Customer Service Representative to work remotely. Key Responsibilities Respond to customer inquiries regarding benefits and eligibility in a courteous manner Provide accurate information to resolve member and provider inquiries Document all customer interactions thoroughly and educate customers on eligibility and claims Required Qualifications 2 years of experience in customer service 2 years of experience in a call center support role Fluency in Mandarin and Chinese (2 years of experience required) High school diploma or equivalent Experience level: Experienced