Member Services Advocate

A company is looking for a Member Services Advocate. Key Responsibilities Support all lines of insurance processing, including generating enrollments and handling member inquiries Provide exceptional customer service while resolving member issues and complaints Enroll members in coverage and assist in transferring members to other departments as necessary Required Qualifications High School degree required; some college coursework preferred Minimum 2 years of experience in a customer service role, preferably in insurance or call center environments Basic understanding of life insurance operations and products preferred Ability to perform accurate mathematical calculations Flexibility to work overtime and weekends as needed

Mar 10, 2025 - 23:27

A company is looking for a Member Services Advocate. Key Responsibilities Support all lines of insurance processing, including generating enrollments and handling member inquiries Provide exceptional customer service while resolving member issues and complaints Enroll members in coverage and assist in transferring members to other departments as necessary Required Qualifications High School degree required; some college coursework preferred Minimum 2 years of experience in a customer service role, preferably in insurance or call center environments Basic understanding of life insurance operations and products preferred Ability to perform accurate mathematical calculations Flexibility to work overtime and weekends as needed