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MS Office 365 Support Specialist
A company is looking for a GPS - MS Office 365 Level 1 Support Specialist. Key Responsibilities Provide technical support and guidance to users and other technicians Raise and manage tickets in ServiceNow, ensuring timely follow-up and resolution Assist users with M365 technologies and maintain knowledge base articles Required Qualifications A degree in Computer Science or a related discipline, or equivalent work experience Knowledge of Microsoft Exchange, SharePoint, OneDrive, Forms, Power BI, and GCC High Tenant Work experience in a professional services industry is preferred Ability to obtain and maintain Top Secret Security Clearance
A company is looking for a GPS - MS Office 365 Level 1 Support Specialist.
Key Responsibilities
Provide technical support and guidance to users and other technicians
Raise and manage tickets in ServiceNow, ensuring timely follow-up and resolution
Assist users with M365 technologies and maintain knowledge base articles
Required Qualifications
A degree in Computer Science or a related discipline, or equivalent work experience
Knowledge of Microsoft Exchange, SharePoint, OneDrive, Forms, Power BI, and GCC High Tenant
Work experience in a professional services industry is preferred
Ability to obtain and maintain Top Secret Security Clearance