Network Assurance Technician

A company is looking for a Network Assurance Technician to maintain network stability and performance. Key Responsibilities Monitor and assess network health across various technologies supporting Video, Voice, and High-Speed Data services Execute advanced troubleshooting procedures to isolate faults and manage network-impacting events Process and resolve NOC trouble tickets while contributing to knowledge management and operational efficiency Required Qualifications Associate degree in Information Technology, Networking, Telecommunications, or related field; high school diploma required 1-3 years of experience in a Network Operations Center or similar technical operations environment Prior Tier 1 or equivalent experience with technical troubleshooting and incident management Preferred certifications include CompTIA Network+, Cisco CCNA, and ITIL Foundation Ability to work a flexible schedule, including overnight shifts and on-call rotations

May 29, 2025 - 01:00

A company is looking for a Network Assurance Technician to maintain network stability and performance. Key Responsibilities Monitor and assess network health across various technologies supporting Video, Voice, and High-Speed Data services Execute advanced troubleshooting procedures to isolate faults and manage network-impacting events Process and resolve NOC trouble tickets while contributing to knowledge management and operational efficiency Required Qualifications Associate degree in Information Technology, Networking, Telecommunications, or related field; high school diploma required 1-3 years of experience in a Network Operations Center or similar technical operations environment Prior Tier 1 or equivalent experience with technical troubleshooting and incident management Preferred certifications include CompTIA Network+, Cisco CCNA, and ITIL Foundation Ability to work a flexible schedule, including overnight shifts and on-call rotations