New York Licensed Customer Service Supervisor
A company is looking for a Customer Service Supervisor responsible for managing daily operations and team performance. Key Responsibilities Manage daily operations and employee workflow within the department Train, mentor, and oversee staff performance while ensuring compliance with policies and procedures Develop and implement workflow changes to enhance service efficiency and manage complex claims Required Qualifications Minimum high school diploma with three years of related experience in healthcare or managed care At least two years of experience in a leadership role State licensure certification may be required, with a six-month timeframe to obtain if not currently held Knowledge of claims processing, provider billing, and medical coding systems preferred Ability to manage multiple projects and work independently in a fast-paced environment
A company is looking for a Customer Service Supervisor responsible for managing daily operations and team performance.
Key Responsibilities
Manage daily operations and employee workflow within the department
Train, mentor, and oversee staff performance while ensuring compliance with policies and procedures
Develop and implement workflow changes to enhance service efficiency and manage complex claims
Required Qualifications
Minimum high school diploma with three years of related experience in healthcare or managed care
At least two years of experience in a leadership role
State licensure certification may be required, with a six-month timeframe to obtain if not currently held
Knowledge of claims processing, provider billing, and medical coding systems preferred
Ability to manage multiple projects and work independently in a fast-paced environment
