Operations Director - Travel Management
A company is looking for a Director, Operations - Entertainment Travel. Key Responsibilities Manage travel call center operations and oversee daily productivity Develop and implement communication and engagement plans for the team Ensure high levels of customer service and seek new business opportunities Required Qualifications High School Diploma or equivalent required; Associate's degree or higher preferred Three to five years of experience in the travel industry with at least five years in a leadership role Experience in Entertainment and VIP travel Basic MS Office skills and understanding of accounting principles Ability to analyze data related to agent productivity and operational performance
