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Outbound Campaign Consultant
A company is looking for an Outbound Campaign Consultant. Key Responsibilities Manage day-to-day activities associated with predictive dialer campaigns Develop and implement outbound dialer functionality to meet business objectives Analyze and optimize dialing strategies to improve efficiency and compliance Required Qualifications Bachelor's degree in Computer Science, Data Science, MIS, or related area preferred, or equivalent work experience 3+ years of experience with Noble Systems/Alvaria technology in a contact center environment preferred Proficient in Microsoft Office suite, including Access, Excel, and PowerPoint Knowledge of data management and data visualization software (e.g., Business Objects, Tableau) Demonstrated knowledge of call center operations and outbound dialer strategies
A company is looking for an Outbound Campaign Consultant.
Key Responsibilities
Manage day-to-day activities associated with predictive dialer campaigns
Develop and implement outbound dialer functionality to meet business objectives
Analyze and optimize dialing strategies to improve efficiency and compliance
Required Qualifications
Bachelor's degree in Computer Science, Data Science, MIS, or related area preferred, or equivalent work experience
3+ years of experience with Noble Systems/Alvaria technology in a contact center environment preferred
Proficient in Microsoft Office suite, including Access, Excel, and PowerPoint
Knowledge of data management and data visualization software (e.g., Business Objects, Tableau)
Demonstrated knowledge of call center operations and outbound dialer strategies