Patient Advocate
A company is looking for a Patient Advocate (Call Center). Key Responsibilities Manage 60-80 incoming and outgoing patient calls daily regarding medical bills Utilize the Cedar platform to handle patient inquiries via live chat, phone, and outbound calls Lead the payment posting process and follow up on defaulted payments and insurance claims Required Qualifications 2-3 years of customer service experience in a call center environment 1-2 years of experience in medical billing, insurance, or related healthcare fields Familiarity with electronic medical record systems Proficiency in Google Suite Ability to adapt to a flexible schedule as needed
A company is looking for a Patient Advocate (Call Center).
Key Responsibilities
Manage 60-80 incoming and outgoing patient calls daily regarding medical bills
Utilize the Cedar platform to handle patient inquiries via live chat, phone, and outbound calls
Lead the payment posting process and follow up on defaulted payments and insurance claims
Required Qualifications
2-3 years of customer service experience in a call center environment
1-2 years of experience in medical billing, insurance, or related healthcare fields
Familiarity with electronic medical record systems
Proficiency in Google Suite
Ability to adapt to a flexible schedule as needed
