Patient Engagement Advocate

A company is looking for a Patient Engagement Center Advocate. Key Responsibilities Respond to incoming phone calls and schedule patient appointments using the E360 Proprietary System Document patient requests and pertinent information via EMR to address patient needs effectively Coordinate with team members to maintain efficient workflow and stay updated on site protocols and physician schedules Required Qualifications, Training, and Education 1-3 years of experience in a call center or as a receptionist; healthcare experience preferred Prior experience with E360, NextGen, Waystar, Epic software, or other EMR is preferred Minimum of a high school diploma Must be available for 6 weeks of training with no time off Proficient in Microsoft Excel, Word, PowerPoint, and Outlook

Mar 6, 2025 - 23:51

A company is looking for a Patient Engagement Center Advocate. Key Responsibilities Respond to incoming phone calls and schedule patient appointments using the E360 Proprietary System Document patient requests and pertinent information via EMR to address patient needs effectively Coordinate with team members to maintain efficient workflow and stay updated on site protocols and physician schedules Required Qualifications, Training, and Education 1-3 years of experience in a call center or as a receptionist; healthcare experience preferred Prior experience with E360, NextGen, Waystar, Epic software, or other EMR is preferred Minimum of a high school diploma Must be available for 6 weeks of training with no time off Proficient in Microsoft Excel, Word, PowerPoint, and Outlook