Student Support Specialist
A company is looking for a Student Support Specialist to provide student-centric support and assistance. Key Responsibilities Directly support students by responding to queries and providing issue resolution Utilize Student Information Systems to assist with course-related issues, billing inquiries, and technical support Ensure a positive and seamless student experience while meeting performance metrics Required Qualifications Minimum 4-5 years of experience in a client-facing or customer service role Bachelor's degree strongly preferred Prior online education experience preferred Possess empathy and passion for student support Exceptionally organized with strong analytical skills
A company is looking for a Student Support Specialist to provide student-centric support and assistance.
Key Responsibilities
Directly support students by responding to queries and providing issue resolution
Utilize Student Information Systems to assist with course-related issues, billing inquiries, and technical support
Ensure a positive and seamless student experience while meeting performance metrics
Required Qualifications
Minimum 4-5 years of experience in a client-facing or customer service role
Bachelor's degree strongly preferred
Prior online education experience preferred
Possess empathy and passion for student support
Exceptionally organized with strong analytical skills
