Patient Engagement Specialist
A company is looking for a Patient Engagement Specialist to connect patients with essential health and social services. Key Responsibilities Conduct high-volume outreach to educate patients and caregivers on health services and assist in scheduling appointments Organize and prioritize workload to meet outreach and enrollment goals while documenting interactions accurately Collaborate with care teams to ensure smooth transitions from outreach to ongoing support and provide feedback on strategies Required Qualifications 2+ years of experience in customer service/sales, preferably with cold outreach experience 2+ years of experience in healthcare outreach, community engagement, or related fields Experience in healthcare, social services, or mental health services, with an understanding of seniors' needs Basic proficiency in G-Suite and video conferencing platforms Strong tech proficiency and comfort using technology in daily work
A company is looking for a Patient Engagement Specialist to connect patients with essential health and social services.
Key Responsibilities
Conduct high-volume outreach to educate patients and caregivers on health services and assist in scheduling appointments
Organize and prioritize workload to meet outreach and enrollment goals while documenting interactions accurately
Collaborate with care teams to ensure smooth transitions from outreach to ongoing support and provide feedback on strategies
Required Qualifications
2+ years of experience in customer service/sales, preferably with cold outreach experience
2+ years of experience in healthcare outreach, community engagement, or related fields
Experience in healthcare, social services, or mental health services, with an understanding of seniors' needs
Basic proficiency in G-Suite and video conferencing platforms
Strong tech proficiency and comfort using technology in daily work
