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Patient Financial Advocate
A company is looking for a Patient Financial Advocate - Financial Counseling. Key Responsibilities Assist patients in navigating financial responsibilities and prepare estimated costs of services Resolve patient account disputes and establish payment agreements or charity care Communicate with various departments for problem resolution and ensure timely responses to patient inquiries Required Qualifications High School Diploma or GED Experience in a high-volume customer service environment, preferably in healthcare In-depth knowledge of patient accounts, collections, and insurance regulations Familiarity with third-party payers, Medicare, and billing practices Knowledge of CPT and ICD coding requirements
A company is looking for a Patient Financial Advocate - Financial Counseling.
Key Responsibilities
Assist patients in navigating financial responsibilities and prepare estimated costs of services
Resolve patient account disputes and establish payment agreements or charity care
Communicate with various departments for problem resolution and ensure timely responses to patient inquiries
Required Qualifications
High School Diploma or GED
Experience in a high-volume customer service environment, preferably in healthcare
In-depth knowledge of patient accounts, collections, and insurance regulations
Familiarity with third-party payers, Medicare, and billing practices
Knowledge of CPT and ICD coding requirements
