Payment Solutions Specialist
A company is looking for a Payment Solutions Specialist responsible for managing student account payment plans and collections processes.
Key Responsibilities
Communicates with students about tuition balances and assists with payment plans
Troubleshoots payment or account issues and collaborates with stakeholders to complete daily processes
Ensures compliance with regulations and provides support to enhance student retention and satisfaction
Required Qualifications
Associate's Degree
1 year of experience in accounting, customer service, collections, or general office roles
Equivalent relevant experience may substitute for educational requirements
Strong working knowledge of general accounting and federal financial aid regulations
Intermediate to Advanced knowledge of Excel (pivot tables, vlookups, etc.)
A company is looking for a Payment Solutions Specialist responsible for managing student account payment plans and collections processes.
Key Responsibilities
Communicates with students about tuition balances and assists with payment plans
Troubleshoots payment or account issues and collaborates with stakeholders to complete daily processes
Ensures compliance with regulations and provides support to enhance student retention and satisfaction
Required Qualifications
Associate's Degree
1 year of experience in accounting, customer service, collections, or general office roles
Equivalent relevant experience may substitute for educational requirements
Strong working knowledge of general accounting and federal financial aid regulations
Intermediate to Advanced knowledge of Excel (pivot tables, vlookups, etc.)