Payment Solutions Specialist

A company is looking for a Payment Solutions Specialist responsible for managing student account payment plans and collections processes. Key Responsibilities Communicates with students about tuition balances and assists with payment plans Troubleshoots payment or account issues and collaborates with stakeholders to complete daily processes Ensures compliance with regulations and provides support to enhance student retention and satisfaction Required Qualifications Associate's Degree 1 year of experience in accounting, customer service, collections, or general office roles Equivalent relevant experience may substitute for educational requirements Strong working knowledge of general accounting and federal financial aid regulations Intermediate to Advanced knowledge of Excel (pivot tables, vlookups, etc.)

May 14, 2025 - 00:56
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Payment Solutions Specialist
A company is looking for a Payment Solutions Specialist responsible for managing student account payment plans and collections processes. Key Responsibilities Communicates with students about tuition balances and assists with payment plans Troubleshoots payment or account issues and collaborates with stakeholders to complete daily processes Ensures compliance with regulations and provides support to enhance student retention and satisfaction Required Qualifications Associate's Degree 1 year of experience in accounting, customer service, collections, or general office roles Equivalent relevant experience may substitute for educational requirements Strong working knowledge of general accounting and federal financial aid regulations Intermediate to Advanced knowledge of Excel (pivot tables, vlookups, etc.)