Policyowner Operations Supervisor
A company is looking for a Supervisor of Policyowner Operations, responsible for leading a team that services policyholders and supports insurance operations. Key Responsibilities Lead, coach, and develop a team of frontline associates to foster a customer-focused culture Oversee daily operations to ensure service standards and compliance requirements are met Use data and feedback to drive performance improvements and support projects enhancing customer and associate experiences Required Qualifications Experience managing or supervising a team, preferably in a customer service environment Passion for developing people and helping others grow Ability to balance day-to-day operations with long-term strategy Comfort with change and leading a team through evolving priorities Access to a high-speed internet connection and located in the United States or Puerto Rico
A company is looking for a Supervisor of Policyowner Operations, responsible for leading a team that services policyholders and supports insurance operations.
Key Responsibilities
Lead, coach, and develop a team of frontline associates to foster a customer-focused culture
Oversee daily operations to ensure service standards and compliance requirements are met
Use data and feedback to drive performance improvements and support projects enhancing customer and associate experiences
Required Qualifications
Experience managing or supervising a team, preferably in a customer service environment
Passion for developing people and helping others grow
Ability to balance day-to-day operations with long-term strategy
Comfort with change and leading a team through evolving priorities
Access to a high-speed internet connection and located in the United States or Puerto Rico
