Remote Chat Support Specialist
A company is looking for a Chat/Phone Support Specialist - Remote. Key Responsibilities Provide quality customer support while maintaining product knowledge and a positive demeanor Document all client interactions accurately in the call center database and adhere to performance metrics Collaborate with team members and management for personal development and performance improvement Required Qualifications High school diploma or equivalent 1-2 years of call center experience, preferably in a live chat environment Retail sales experience, preferably in an e-commerce environment Excellent data entry skills with a minimum typing speed of 45-55 wpm Proficient in using Windows-based applications and client relationship management tools
A company is looking for a Chat/Phone Support Specialist - Remote.
Key Responsibilities
Provide quality customer support while maintaining product knowledge and a positive demeanor
Document all client interactions accurately in the call center database and adhere to performance metrics
Collaborate with team members and management for personal development and performance improvement
Required Qualifications
High school diploma or equivalent
1-2 years of call center experience, preferably in a live chat environment
Retail sales experience, preferably in an e-commerce environment
Excellent data entry skills with a minimum typing speed of 45-55 wpm
Proficient in using Windows-based applications and client relationship management tools
