Remote Customer Care Representative

A company is looking for a Remote Customer Care Representative I. Key Responsibilities Interact with customers through telephone, email, and live chat to address inquiries and concerns Process entry-level orders and credits while following up on unresolved issues Communicate with other departments and capture detailed notes on customer interactions Required Qualifications 1-2 years of remote customer service experience Ability to understand and read equipment drawings and look up parts Must submit and pass a background check

Mar 10, 2025 - 02:36
 0
Remote Customer Care Representative
A company is looking for a Remote Customer Care Representative I. Key Responsibilities Interact with customers through telephone, email, and live chat to address inquiries and concerns Process entry-level orders and credits while following up on unresolved issues Communicate with other departments and capture detailed notes on customer interactions Required Qualifications 1-2 years of remote customer service experience Ability to understand and read equipment drawings and look up parts Must submit and pass a background check