Remote Healthcare Call Center Representative
A company is looking for a Remote Healthcare Call Center Representative. Key Responsibilities Manage incoming calls regarding benefits, enrollment, eligibility, invoicing, claims, and related topics Explain Medicare Part D and Part C Medicare Advantage Programs and address customer inquiries Utilize multiple systems to provide accurate information and strive for one-call resolution Required Qualifications High school diploma, GED, or college degree Successful completion of customer service assessment and typing test Mandatory paid training program with 100% attendance required Successful completion of a background check Must have a home internet connection meeting specified speed requirements
A company is looking for a Remote Healthcare Call Center Representative.
Key Responsibilities
Manage incoming calls regarding benefits, enrollment, eligibility, invoicing, claims, and related topics
Explain Medicare Part D and Part C Medicare Advantage Programs and address customer inquiries
Utilize multiple systems to provide accurate information and strive for one-call resolution
Required Qualifications
High school diploma, GED, or college degree
Successful completion of customer service assessment and typing test
Mandatory paid training program with 100% attendance required
Successful completion of a background check
Must have a home internet connection meeting specified speed requirements
