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Remote Loan Counselor
A company is looking for a Remote Loan Counselor I. Key Responsibilities Promote the customer experience by offering solutions to customers who are delinquent on their mortgage loan Gather critical data, enter it on a servicing platform, and make decisions to resolve customer home loan concerns Engage in inbound and outbound customer communication using an advanced telephony system in a call center environment Required Qualifications High School Diploma or equivalent required Strong computing and typing skills Proficient in basic mathematics Aptitude to use a telephony system 1 year of customer contact experience, collections, or mortgage-related experience preferred
A company is looking for a Remote Loan Counselor I.
Key Responsibilities
Promote the customer experience by offering solutions to customers who are delinquent on their mortgage loan
Gather critical data, enter it on a servicing platform, and make decisions to resolve customer home loan concerns
Engage in inbound and outbound customer communication using an advanced telephony system in a call center environment
Required Qualifications
High School Diploma or equivalent required
Strong computing and typing skills
Proficient in basic mathematics
Aptitude to use a telephony system
1 year of customer contact experience, collections, or mortgage-related experience preferred
