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Remote Reservation Agent
A company is looking for a Remote Reservation Agent to provide exceptional customer service and manage reservations. Key Responsibilities Answer incoming calls and provide information about hotel services and the surrounding area Process and audit reservations, ensuring accuracy in billing and details Upsell resort experiences and manage group rooming lists in the property management system Required Qualifications 2+ years of customer service experience, preferably in a hotel setting Prior experience in a Reservations Department is preferred Intermediate to advanced typing and computer skills Flexibility to work remotely from 3pm to 11pm PST, including weekends and holidays Ability to sit for extended periods while working on a computer
A company is looking for a Remote Reservation Agent to provide exceptional customer service and manage reservations.
Key Responsibilities
Answer incoming calls and provide information about hotel services and the surrounding area
Process and audit reservations, ensuring accuracy in billing and details
Upsell resort experiences and manage group rooming lists in the property management system
Required Qualifications
2+ years of customer service experience, preferably in a hotel setting
Prior experience in a Reservations Department is preferred
Intermediate to advanced typing and computer skills
Flexibility to work remotely from 3pm to 11pm PST, including weekends and holidays
Ability to sit for extended periods while working on a computer
