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Senior Customer Experience Associate
A company is looking for a Senior Customer Experience Associate. Key Responsibilities: Deliver exceptional customer care through various communication channels Educate customers about products and proactively resolve issues Engage with customers on social media and contribute to process improvements Required Qualifications: 2+ years of experience in a customer-facing role, preferably in e-commerce or retail Ability to multitask and manage time effectively in a fast-paced environment Passionate about sustainability and providing outstanding customer experiences Full understanding of social media platforms for customer engagement Experience with customer experience metrics and tools is a plus
A company is looking for a Senior Customer Experience Associate.
Key Responsibilities:
Deliver exceptional customer care through various communication channels
Educate customers about products and proactively resolve issues
Engage with customers on social media and contribute to process improvements
Required Qualifications:
2+ years of experience in a customer-facing role, preferably in e-commerce or retail
Ability to multitask and manage time effectively in a fast-paced environment
Passionate about sustainability and providing outstanding customer experiences
Full understanding of social media platforms for customer engagement
Experience with customer experience metrics and tools is a plus
