Senior Operational Quality Leader
A company is looking for a Sr. TL, Operational Quality. Key Responsibilities Oversee audits and reviews of operational processes in collections and cash application Monitor team performance metrics and identify trends or risks in operational quality Manage people functions including development, performance management, and employee engagement Required Qualifications Bachelor's degree in Finance, Accounting, Business Administration, or related field Minimum of 2 years of experience in operations or quality assurance with leadership potential Strong understanding of operational processes in collections and cash application Proficiency in data analysis tools and relevant software Experience in developing quality assurance strategies and leading process improvement initiatives
A company is looking for a Sr. TL, Operational Quality.
Key Responsibilities
Oversee audits and reviews of operational processes in collections and cash application
Monitor team performance metrics and identify trends or risks in operational quality
Manage people functions including development, performance management, and employee engagement
Required Qualifications
Bachelor's degree in Finance, Accounting, Business Administration, or related field
Minimum of 2 years of experience in operations or quality assurance with leadership potential
Strong understanding of operational processes in collections and cash application
Proficiency in data analysis tools and relevant software
Experience in developing quality assurance strategies and leading process improvement initiatives
