Senior Technical Services Representative

A company is looking for a Sr. Technical Services Representative. Key Responsibilities Provide intermediary technical support via phone, email, or workflow applications for installation and service requests Complete hardware repair and programming for pc-based systems and maintain general PC repair knowledge Create, update, and maintain department resources and customer databases, ensuring accurate documentation Required Qualifications Associates degree or equivalent experience 3+ years of helpdesk experience preferred Experience with low-voltage, security, and surveillance industry hardware preferred Intermediate networking and hardware experience preferred; Comptia A+ and Network+ certifications are a plus Proficiency in Microsoft programs and familiarity with Microsoft and Unix/Linux operating systems is beneficial

Jun 18, 2025 - 16:00

A company is looking for a Sr. Technical Services Representative. Key Responsibilities Provide intermediary technical support via phone, email, or workflow applications for installation and service requests Complete hardware repair and programming for pc-based systems and maintain general PC repair knowledge Create, update, and maintain department resources and customer databases, ensuring accurate documentation Required Qualifications Associates degree or equivalent experience 3+ years of helpdesk experience preferred Experience with low-voltage, security, and surveillance industry hardware preferred Intermediate networking and hardware experience preferred; Comptia A+ and Network+ certifications are a plus Proficiency in Microsoft programs and familiarity with Microsoft and Unix/Linux operating systems is beneficial