Technical Services Representative

A company is looking for a Technical Services Representative to provide technical support and assistance in the security industry. Key Responsibilities Provide basic technical support for inbound requests and assist with equipment installation and maintenance Resolve support and research requests within 24 hours and monitor support requests using Microsoft Dynamics Maintain department resources and document support activities while escalating unresolved issues to appropriate teams Required Qualifications High School Diploma or Equivalent Experience 1 year of Help Desk Experience Experience in the Low-Voltage, Security & Surveillance Industry is preferred Basic networking and hardware experience is preferred Experience with Microsoft Dynamics is preferred

Jun 18, 2025 - 16:00

A company is looking for a Technical Services Representative to provide technical support and assistance in the security industry. Key Responsibilities Provide basic technical support for inbound requests and assist with equipment installation and maintenance Resolve support and research requests within 24 hours and monitor support requests using Microsoft Dynamics Maintain department resources and document support activities while escalating unresolved issues to appropriate teams Required Qualifications High School Diploma or Equivalent Experience 1 year of Help Desk Experience Experience in the Low-Voltage, Security & Surveillance Industry is preferred Basic networking and hardware experience is preferred Experience with Microsoft Dynamics is preferred