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Operations Excellence Manager
A company is looking for an Operations Excellence Manager to lead Project Support Operations and Data Insights teams. Key Responsibilities Lead a team to ensure effective project operations and data-driven improvements Oversee and enhance the Project Issues Process to improve adoption and reduce response times Collaborate with various teams to improve tools, dashboards, and decision-making processes Required Qualifications 5+ years of experience in operations roles focused on process improvement Strong stakeholder and project management skills Background in escalations/ticket management and support functions Data analytics expertise (SQL, Looker, Google Sheets) Proven people leadership and team management experience
A company is looking for an Operations Excellence Manager to lead Project Support Operations and Data Insights teams.
Key Responsibilities
Lead a team to ensure effective project operations and data-driven improvements
Oversee and enhance the Project Issues Process to improve adoption and reduce response times
Collaborate with various teams to improve tools, dashboards, and decision-making processes
Required Qualifications
5+ years of experience in operations roles focused on process improvement
Strong stakeholder and project management skills
Background in escalations/ticket management and support functions
Data analytics expertise (SQL, Looker, Google Sheets)
Proven people leadership and team management experience