Service Delivery Specialist
A company is looking for a Service Delivery Fulfillment Specialist I.
Key Responsibilities
Manage post-sale order entry processes and verify order accuracy
Facilitate communication between customers and sales associates to ensure satisfaction
Create service tickets and maintain CRM tools for all orders
Required Qualifications
High school diploma or GED with 1-2 years of related experience or equivalent education and experience
Previous experience in the cable industry, particularly in C-LEC, I-LEC, and B2B preferred
Ability to perform calculations related to discounts, commissions, and fees
Valid driver's license and a good driving record
Intermediate skills in software applications like Outlook, Excel, and Word
A company is looking for a Service Delivery Fulfillment Specialist I.
Key Responsibilities
Manage post-sale order entry processes and verify order accuracy
Facilitate communication between customers and sales associates to ensure satisfaction
Create service tickets and maintain CRM tools for all orders
Required Qualifications
High school diploma or GED with 1-2 years of related experience or equivalent education and experience
Previous experience in the cable industry, particularly in C-LEC, I-LEC, and B2B preferred
Ability to perform calculations related to discounts, commissions, and fees
Valid driver's license and a good driving record
Intermediate skills in software applications like Outlook, Excel, and Word