Service Support Representative
A company is looking for a Service Support Representative (Night Shift) to support the Platform Services team. Key Responsibilities Process requests and inquiries from stakeholders via various communication channels Update the ticketing system and validate reports for accuracy Provide troubleshooting support and maintain detailed records of stakeholder interactions Required Qualifications High school diploma 2+ years of experience in a service support role Experience with ticketing systems and data validation Ability to work a flexible schedule, including nights and weekends Must be able to obtain a Public Trust Clearance
A company is looking for a Service Support Representative (Night Shift) to support the Platform Services team.
Key Responsibilities
Process requests and inquiries from stakeholders via various communication channels
Update the ticketing system and validate reports for accuracy
Provide troubleshooting support and maintain detailed records of stakeholder interactions
Required Qualifications
High school diploma
2+ years of experience in a service support role
Experience with ticketing systems and data validation
Ability to work a flexible schedule, including nights and weekends
Must be able to obtain a Public Trust Clearance
