Back Office Analyst
A company is looking for a Back Office Analyst, Associate.
Key Responsibilities
Manage and maintain customer accounts through updates, audits, and reconciliation reporting
Complete identity and document verification using fraud detection tools
Respond to customer support inquiries and manage cases within the CRM tool
Required Qualifications
High school diploma or GED; Bachelor's degree or relevant experience preferred
Minimum 1 year of experience in a data entry or customer-centric role
Strong computer skills and proficiency with multiple software applications
Ability to maintain confidentiality and exercise sound judgment in sensitive situations
Team-oriented with the ability to thrive in a fast-paced, deadline-driven environment
A company is looking for a Back Office Analyst, Associate.
Key Responsibilities
Manage and maintain customer accounts through updates, audits, and reconciliation reporting
Complete identity and document verification using fraud detection tools
Respond to customer support inquiries and manage cases within the CRM tool
Required Qualifications
High school diploma or GED; Bachelor's degree or relevant experience preferred
Minimum 1 year of experience in a data entry or customer-centric role
Strong computer skills and proficiency with multiple software applications
Ability to maintain confidentiality and exercise sound judgment in sensitive situations
Team-oriented with the ability to thrive in a fast-paced, deadline-driven environment