Back Office Analyst

A company is looking for a Back Office Analyst, Associate. Key Responsibilities Manage and maintain customer accounts through updates, audits, and reconciliation reporting Complete identity and document verification using fraud detection tools Respond to customer support inquiries and manage cases within the CRM tool Required Qualifications High school diploma or GED; Bachelor's degree or relevant experience preferred Minimum 1 year of experience in a data entry or customer-centric role Strong computer skills and proficiency with multiple software applications Ability to maintain confidentiality and exercise sound judgment in sensitive situations Team-oriented with the ability to thrive in a fast-paced, deadline-driven environment

May 29, 2025 - 17:40
 0
Back Office Analyst
A company is looking for a Back Office Analyst, Associate. Key Responsibilities Manage and maintain customer accounts through updates, audits, and reconciliation reporting Complete identity and document verification using fraud detection tools Respond to customer support inquiries and manage cases within the CRM tool Required Qualifications High school diploma or GED; Bachelor's degree or relevant experience preferred Minimum 1 year of experience in a data entry or customer-centric role Strong computer skills and proficiency with multiple software applications Ability to maintain confidentiality and exercise sound judgment in sensitive situations Team-oriented with the ability to thrive in a fast-paced, deadline-driven environment