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Spanish Technical Support Engineer
A company is looking for a Technical Support Engineer - Spanish. Key Responsibilities Support customers with queries and troubleshooting while building a repository of helpful resources Act as the Voice of the Customer and collaborate with the Product team to share insights for product improvement Assist customers via a ticketing system and engage with engineering teams to resolve technical issues Required Qualifications Experience in a customer-facing support role with changing priorities Technical aptitude or familiarity with software concepts and web-based technologies Fluency in both Spanish and English Experience in troubleshooting and assisting customers through a ticketing system Ability to communicate technical problems to non-technical individuals
A company is looking for a Technical Support Engineer - Spanish.
Key Responsibilities
Support customers with queries and troubleshooting while building a repository of helpful resources
Act as the Voice of the Customer and collaborate with the Product team to share insights for product improvement
Assist customers via a ticketing system and engage with engineering teams to resolve technical issues
Required Qualifications
Experience in a customer-facing support role with changing priorities
Technical aptitude or familiarity with software concepts and web-based technologies
Fluency in both Spanish and English
Experience in troubleshooting and assisting customers through a ticketing system
Ability to communicate technical problems to non-technical individuals