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Supply Chain Cloud Support Director
A company is looking for a Supply Chain Cloud Support Director/Sr Director. Key Responsibilities Manage recruitment, training, and performance of support professionals within the Supply Chain Cloud team Oversee service delivery and resolution of escalated customer issues in collaboration with global teams Participate in projects to enhance technical support delivery and proactively monitor systems for potential issues Required Qualifications Master's degree or equivalent experience in a related field Eight or more years of experience in software development, implementation, or technical support Six or more years of management experience in a fast-paced environment Experience with ERP and SCM applications preferred Proven success in customer engagement and strategic account management
A company is looking for a Supply Chain Cloud Support Director/Sr Director.
Key Responsibilities
Manage recruitment, training, and performance of support professionals within the Supply Chain Cloud team
Oversee service delivery and resolution of escalated customer issues in collaboration with global teams
Participate in projects to enhance technical support delivery and proactively monitor systems for potential issues
Required Qualifications
Master's degree or equivalent experience in a related field
Eight or more years of experience in software development, implementation, or technical support
Six or more years of management experience in a fast-paced environment
Experience with ERP and SCM applications preferred
Proven success in customer engagement and strategic account management
