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Technical Customer Solutions Associate
A company is looking for a Technical CS Associate, Key for Business. Key Responsibilities Assist, research, resolve, and de-escalate customer issues and devices Analyze customer issue trends and collaborate with teams for continuous improvement Deliver a high-quality customer experience through effective use of technology and resources Required Qualifications 2+ years of customer service experience Flexible schedule availability, including weekends and holidays Experience with Microsoft Office products Proficiency in learning new technology and system applications Organized and self-motivated with minimal supervision
A company is looking for a Technical CS Associate, Key for Business.
Key Responsibilities
Assist, research, resolve, and de-escalate customer issues and devices
Analyze customer issue trends and collaborate with teams for continuous improvement
Deliver a high-quality customer experience through effective use of technology and resources
Required Qualifications
2+ years of customer service experience
Flexible schedule availability, including weekends and holidays
Experience with Microsoft Office products
Proficiency in learning new technology and system applications
Organized and self-motivated with minimal supervision