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Technical Support Analyst II
A company is looking for a Technical Support Analyst II (Hybrid). Key Responsibilities Provide technical support for database-driven web and Windows-based applications developed using .NET and the Microsoft technology stack Diagnose and resolve software issues through communication with end users, primarily law enforcement personnel Investigate and troubleshoot technical problems related to application performance, connectivity, and user access Required Qualifications Technical degree from a college or university or relevant experience Knowledge of SQL or similar platforms is required Ability to troubleshoot and resolve complex technical issues Experience working in a dynamic environment and handling multiple tasks simultaneously Willingness to provide exceptional technical support in a demanding work environment
A company is looking for a Technical Support Analyst II (Hybrid).
Key Responsibilities
Provide technical support for database-driven web and Windows-based applications developed using .NET and the Microsoft technology stack
Diagnose and resolve software issues through communication with end users, primarily law enforcement personnel
Investigate and troubleshoot technical problems related to application performance, connectivity, and user access
Required Qualifications
Technical degree from a college or university or relevant experience
Knowledge of SQL or similar platforms is required
Ability to troubleshoot and resolve complex technical issues
Experience working in a dynamic environment and handling multiple tasks simultaneously
Willingness to provide exceptional technical support in a demanding work environment