Temporary Customer Service Representative

A company is looking for a Temporary Customer Service Representative for the Laboratory Billing Services Department. Key Responsibilities Handle incoming calls to address eligibility, claim, and payment issues, as well as patient scheduling and referrals Provide quality service and customer satisfaction through effective communication and education Schedule a high volume of procedures and ensure accurate order entry and information collection Required Qualifications, Training, and Education High School Diploma or equivalent Two years of customer service experience, preferably in a medical insurance or hospital setting Experience with high-volume call centers preferred Data entry skills and familiarity with Epic EMR preferred Must be available to start no later than 3/31/2025

Feb 28, 2025 - 16:50

A company is looking for a Temporary Customer Service Representative for the Laboratory Billing Services Department. Key Responsibilities Handle incoming calls to address eligibility, claim, and payment issues, as well as patient scheduling and referrals Provide quality service and customer satisfaction through effective communication and education Schedule a high volume of procedures and ensure accurate order entry and information collection Required Qualifications, Training, and Education High School Diploma or equivalent Two years of customer service experience, preferably in a medical insurance or hospital setting Experience with high-volume call centers preferred Data entry skills and familiarity with Epic EMR preferred Must be available to start no later than 3/31/2025