Temporary Medicare Customer Service Representative
A company is looking for a Temporary Customer Service Professional I.
Key Responsibilities
Serve as a guide and advocate for callers, addressing questions about benefits, claims, and eligibility
Conduct research to find answers to inquiries and provide accurate, compliant information
Prioritize caller satisfaction while representing the company's mission and values
Required Qualifications
High school diploma or equivalent
6 months of customer service call center experience or equivalent customer service experience in relevant industries
Proficient PC skills with the ability to navigate multiple applications during calls
Ability to apply mathematical concepts and calculations
Willingness to learn and adapt to changes in products and regulations
A company is looking for a Temporary Customer Service Professional I.
Key Responsibilities
Serve as a guide and advocate for callers, addressing questions about benefits, claims, and eligibility
Conduct research to find answers to inquiries and provide accurate, compliant information
Prioritize caller satisfaction while representing the company's mission and values
Required Qualifications
High school diploma or equivalent
6 months of customer service call center experience or equivalent customer service experience in relevant industries
Proficient PC skills with the ability to navigate multiple applications during calls
Ability to apply mathematical concepts and calculations
Willingness to learn and adapt to changes in products and regulations