Texas Licensed Customer Success Manager
A company is looking for a Customer Success Manager to drive results for mid-sized schools and districts. Key Responsibilities Lead onboarding experiences to ensure meaningful adoption and integration of the platform Achieve key metrics for usage, renewals, and revenue retention, while tracking and analyzing partner growth Build trusted relationships across school systems and create resources to support independent customer success Required Qualifications 2-3 years in a customer-facing role such as customer success or account management in a tech/SaaS company Proficiency with CRMs and customer success tools, such as Gong or Salesforce Experience in K-12 education, ideally as a classroom teacher or instructional coach (preferred) Ability to demonstrate relentless ownership and operational excellence Growth mindset with a focus on continuous learning and feedback
A company is looking for a Customer Success Manager to drive results for mid-sized schools and districts.
Key Responsibilities
Lead onboarding experiences to ensure meaningful adoption and integration of the platform
Achieve key metrics for usage, renewals, and revenue retention, while tracking and analyzing partner growth
Build trusted relationships across school systems and create resources to support independent customer success
Required Qualifications
2-3 years in a customer-facing role such as customer success or account management in a tech/SaaS company
Proficiency with CRMs and customer success tools, such as Gong or Salesforce
Experience in K-12 education, ideally as a classroom teacher or instructional coach (preferred)
Ability to demonstrate relentless ownership and operational excellence
Growth mindset with a focus on continuous learning and feedback
