Veterinary Care Specialist

A company is looking for a Care Specialist to provide customer support and assistance regarding their products. Key Responsibilities Understand, categorize, and diagnose customer requests efficiently through various communication channels Document customer interactions and ensure issues are fully resolved with follow-ups Assist in onboarding and training processes for customers to effectively use the products Required Qualifications Understanding of veterinary terminology and workflows Availability to work overnights and weekends 3+ years experience in a veterinary hospital (nice-to-have) Experience using or installing relevant EMR systems (nice-to-have)

Feb 13, 2025 - 19:50

A company is looking for a Care Specialist to provide customer support and assistance regarding their products. Key Responsibilities Understand, categorize, and diagnose customer requests efficiently through various communication channels Document customer interactions and ensure issues are fully resolved with follow-ups Assist in onboarding and training processes for customers to effectively use the products Required Qualifications Understanding of veterinary terminology and workflows Availability to work overnights and weekends 3+ years experience in a veterinary hospital (nice-to-have) Experience using or installing relevant EMR systems (nice-to-have)