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Vice President of Customer Service
A company is looking for a Vice President, Customer Service. Key Responsibilities Design and implement a global strategy for customer service that aligns with business objectives Lead and develop a diverse team to enhance performance and foster a culture of customer service excellence Utilize data analytics to measure performance and drive continuous improvement in customer service delivery Required Qualifications 10-15 years of experience in a senior customer service leadership role, preferably in a global organization Strong analytical skills with the ability to translate data into actionable insights Experience leveraging technology to enhance customer service experiences Understanding of diverse cultures and global marketplace dynamics Passion for sports and familiarity with the athlete mindset
A company is looking for a Vice President, Customer Service.
Key Responsibilities
Design and implement a global strategy for customer service that aligns with business objectives
Lead and develop a diverse team to enhance performance and foster a culture of customer service excellence
Utilize data analytics to measure performance and drive continuous improvement in customer service delivery
Required Qualifications
10-15 years of experience in a senior customer service leadership role, preferably in a global organization
Strong analytical skills with the ability to translate data into actionable insights
Experience leveraging technology to enhance customer service experiences
Understanding of diverse cultures and global marketplace dynamics
Passion for sports and familiarity with the athlete mindset