Advanced Care Specialist

A company is looking for an Advanced Care Specialist to guide patients through their services using a patient-centered approach. Key Responsibilities Communicate with patients via email and phone to address their needs and ensure timely follow-up Verify and process orders, ensuring accuracy in delivery information and documentation Identify trends in processes to improve efficiency and support departmental goals Required Qualifications High School Diploma or equivalent One (1) year of work-related experience in healthcare administrative roles or customer service For senior level, two (2) years of work-related experience and one (1) year of exact job experience Experience in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment is preferred

Feb 15, 2025 - 00:20
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Advanced Care Specialist
A company is looking for an Advanced Care Specialist to guide patients through their services using a patient-centered approach. Key Responsibilities Communicate with patients via email and phone to address their needs and ensure timely follow-up Verify and process orders, ensuring accuracy in delivery information and documentation Identify trends in processes to improve efficiency and support departmental goals Required Qualifications High School Diploma or equivalent One (1) year of work-related experience in healthcare administrative roles or customer service For senior level, two (2) years of work-related experience and one (1) year of exact job experience Experience in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment is preferred