Alabama Licensed Medicare Agent

A company is looking for a Customer Service Representative Associate. Key Responsibilities Handle a large volume of inbound calls and LIVE chats from sales agents regarding Cigna Medicare products Maintain detailed knowledge of eligibility requirements and verify Medicare information for potential members Participate in meetings and manage work balance between calls and live chats while exercising confidentiality Required Qualifications Minimum 1 year of experience in a high-volume call center environment (preferred) High School Diploma or GED Intermediate proficiency in Microsoft Office Suite Ability to work independently and as part of a team Accurate data entry skills

Mar 15, 2025 - 00:00

A company is looking for a Customer Service Representative Associate. Key Responsibilities Handle a large volume of inbound calls and LIVE chats from sales agents regarding Cigna Medicare products Maintain detailed knowledge of eligibility requirements and verify Medicare information for potential members Participate in meetings and manage work balance between calls and live chats while exercising confidentiality Required Qualifications Minimum 1 year of experience in a high-volume call center environment (preferred) High School Diploma or GED Intermediate proficiency in Microsoft Office Suite Ability to work independently and as part of a team Accurate data entry skills