API Support Specialist

A company is looking for an API Product Support Specialist. Key Responsibilities Troubleshoot and resolve client and vendor API integration issues through CRM and collaboration Build relationships and communicate with clients and vendors to provide detailed analysis and resolutions Provide training and feedback to internal teams and serve as a subject matter expert for complex support issues Required Qualifications Bachelor's degree in Business, Economics, Health Administration, Engineering, or Health Informatics preferred 3+ years of professional or related experience Demonstrated ability to manage independent projects Experience with API integrations, particularly FHIR implementations Comfort and curiosity in engaging with technical stakeholders

Mar 17, 2025 - 20:46

A company is looking for an API Product Support Specialist. Key Responsibilities Troubleshoot and resolve client and vendor API integration issues through CRM and collaboration Build relationships and communicate with clients and vendors to provide detailed analysis and resolutions Provide training and feedback to internal teams and serve as a subject matter expert for complex support issues Required Qualifications Bachelor's degree in Business, Economics, Health Administration, Engineering, or Health Informatics preferred 3+ years of professional or related experience Demonstrated ability to manage independent projects Experience with API integrations, particularly FHIR implementations Comfort and curiosity in engaging with technical stakeholders