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Arkansas Licensed Healthcare Customer Service
A company is looking for a Healthcare Customer Service Representative - Arkansas - Remote. Key Responsibilities Answer telephones and respond to customer inquiries regarding insurance and healthcare Develop and implement insurance and healthcare policies in accordance with regulations Process calls to meet service level agreements and maintain accurate account documentation Required Qualifications 2 or more years of customer service experience in any industry Knowledge of basic help desk software and Microsoft Office applications Ability to understand team roles and identify stakeholders for issue resolution Experience in investigating and adjudicating claim characteristics Ability to interface with team members and management regarding customer service issues
A company is looking for a Healthcare Customer Service Representative - Arkansas - Remote.
Key Responsibilities
Answer telephones and respond to customer inquiries regarding insurance and healthcare
Develop and implement insurance and healthcare policies in accordance with regulations
Process calls to meet service level agreements and maintain accurate account documentation
Required Qualifications
2 or more years of customer service experience in any industry
Knowledge of basic help desk software and Microsoft Office applications
Ability to understand team roles and identify stakeholders for issue resolution
Experience in investigating and adjudicating claim characteristics
Ability to interface with team members and management regarding customer service issues