Arkansas Licensed Healthcare Customer Service
A company is looking for a Healthcare Customer Service Representative - Arkansas - Remote. Key Responsibilities Answer telephones and respond to customer inquiries regarding insurance and healthcare Develop and implement insurance and healthcare policies in accordance with regulations Process calls to meet service level agreements and maintain accurate account documentation Required Qualifications 2 or more years of customer service experience in any industry Knowledge of basic help desk software and Microsoft Office applications Ability to understand team roles and identify stakeholders for issue resolution Experience in investigating and adjudicating claim characteristics Ability to interface with team members and management regarding customer service issues
