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Audiology Technical Support Manager
A company is looking for a Manager of Audiology Technical Support. Key Responsibilities Oversee technical support operations for audiology products and manage the support team Develop training materials and coordinate ongoing training initiatives for team members Analyze metrics and KPIs to identify areas for improvement and provide feedback to management Required Qualifications Master's degree or higher in Audiology or a Hearing Instrument Dispensing License 8+ years in an audiology technical role with strong knowledge of audiology equipment 5+ years of experience managing a team Proficiency with MS Office and basic computer programs Familiarity with CRM software and support tools
A company is looking for a Manager of Audiology Technical Support.
Key Responsibilities
Oversee technical support operations for audiology products and manage the support team
Develop training materials and coordinate ongoing training initiatives for team members
Analyze metrics and KPIs to identify areas for improvement and provide feedback to management
Required Qualifications
Master's degree or higher in Audiology or a Hearing Instrument Dispensing License
8+ years in an audiology technical role with strong knowledge of audiology equipment
5+ years of experience managing a team
Proficiency with MS Office and basic computer programs
Familiarity with CRM software and support tools