Behavioral Health Clinical Reviewer
A company is looking for a Behavioral Health Service Authorization Clinical Reviewer.
Key Responsibilities
Responds to complex customer inquiries and processes requests with proper documentation
Monitors daily transactions and reviews client reports to ensure data integrity
Assists in the day-to-day operations of the customer service area, including training less experienced staff
Required Qualifications
Six or more years of customer service or telephone experience
Experience working with organizational functions and personnel
Familiarity with fax machines, computer software, and telephone technology
Experience using help desk software
Ability to work independently and follow oral and written directions
A company is looking for a Behavioral Health Service Authorization Clinical Reviewer.
Key Responsibilities
Responds to complex customer inquiries and processes requests with proper documentation
Monitors daily transactions and reviews client reports to ensure data integrity
Assists in the day-to-day operations of the customer service area, including training less experienced staff
Required Qualifications
Six or more years of customer service or telephone experience
Experience working with organizational functions and personnel
Familiarity with fax machines, computer software, and telephone technology
Experience using help desk software
Ability to work independently and follow oral and written directions