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Real-Time Coordinator
A company is looking for a Healthcare - Real Time Coordinator. Key Responsibilities Manage real-time and intraday resource allocation across Voice, Email, and Messaging/Chat lines of business Monitor incoming volumes and adjust schedules to ensure optimal service delivery Collaborate with management to analyze performance and assist with reporting and time tracking Required Qualifications Work experience in an Analyst position Experience using CX platforms, preferably Zendesk Basic proficiency in Google Sheets/Microsoft Excel Ability to learn and master new systems quickly Strong work ethic and collaborative mindset
A company is looking for a Healthcare - Real Time Coordinator.
Key Responsibilities
Manage real-time and intraday resource allocation across Voice, Email, and Messaging/Chat lines of business
Monitor incoming volumes and adjust schedules to ensure optimal service delivery
Collaborate with management to analyze performance and assist with reporting and time tracking
Required Qualifications
Work experience in an Analyst position
Experience using CX platforms, preferably Zendesk
Basic proficiency in Google Sheets/Microsoft Excel
Ability to learn and master new systems quickly
Strong work ethic and collaborative mindset
