Bi-Lingual Customer Service Representative
A company is looking for a Bi-Lingual Customer Service Representative. Key Responsibilities Deliver exceptional consumer experiences that promote positive word-of-mouth Manage inbound calls from Spanish and English-speaking consumers to resolve product and technical support issues Achieve daily metrics in call quality, management, and productivity while maintaining professional composure Required Qualifications High School diploma or equivalent required 2 years of experience in a contact center or fast-paced customer service environment required Proficient PC skills, especially in Microsoft Office suite Must meet internet speed requirements and follow remote work policies Associate's or Bachelor's degree preferred
A company is looking for a Bi-Lingual Customer Service Representative.
Key Responsibilities
Deliver exceptional consumer experiences that promote positive word-of-mouth
Manage inbound calls from Spanish and English-speaking consumers to resolve product and technical support issues
Achieve daily metrics in call quality, management, and productivity while maintaining professional composure
Required Qualifications
High School diploma or equivalent required
2 years of experience in a contact center or fast-paced customer service environment required
Proficient PC skills, especially in Microsoft Office suite
Must meet internet speed requirements and follow remote work policies
Associate's or Bachelor's degree preferred
