Bilingual Collections Assistant Manager

A company is looking for a Bilingual Assistant Collections Manager to coach and develop collectors while ensuring excellent customer experiences. Key Responsibilities Monitor, train, and develop collectors to maximize results while adhering to policies and procedures Hold collectors accountable to performance expectations and conduct regular performance reviews Manage workload to ensure daily and monthly targets are achieved Required Qualifications, Training, and Education Minimum 5 years of experience in collections or financial services Minimum 3 years of experience in a consumer collection management role High School Diploma or GED required Bilingual in Spanish required Advanced proficiency with MS Office suite preferred

Mar 18, 2025 - 03:11

A company is looking for a Bilingual Assistant Collections Manager to coach and develop collectors while ensuring excellent customer experiences. Key Responsibilities Monitor, train, and develop collectors to maximize results while adhering to policies and procedures Hold collectors accountable to performance expectations and conduct regular performance reviews Manage workload to ensure daily and monthly targets are achieved Required Qualifications, Training, and Education Minimum 5 years of experience in collections or financial services Minimum 3 years of experience in a consumer collection management role High School Diploma or GED required Bilingual in Spanish required Advanced proficiency with MS Office suite preferred