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Bilingual Customer Service Representative TX
A company is looking for a Bilingual Customer Service Representative in McAllen, TX. Key Responsibilities Handle inbound and outbound calls Schedule transportation reservations for healthcare appointments and check their status Interact with health plan members, transportation providers, and healthcare facilities Required Qualifications High school diploma or equivalent One (1) year of inbound call center experience in a high call volume atmosphere Experience with Medicaid, Medicare, and NEMT guidelines is preferred Knowledge of health insurance programs and benefits is preferred
A company is looking for a Bilingual Customer Service Representative in McAllen, TX.
Key Responsibilities
Handle inbound and outbound calls
Schedule transportation reservations for healthcare appointments and check their status
Interact with health plan members, transportation providers, and healthcare facilities
Required Qualifications
High school diploma or equivalent
One (1) year of inbound call center experience in a high call volume atmosphere
Experience with Medicaid, Medicare, and NEMT guidelines is preferred
Knowledge of health insurance programs and benefits is preferred