Bilingual Customer Support Specialist

A company is looking for a Bilingual Customer Service Representative - Freelance, Remote. Key Responsibilities Provide technical support for digital card activation, NFC functionality, and CRM integration Handle customer inquiries primarily via email, with some live chat and phone support Assist customers with customizing digital landing pages and understanding platform analytics Required Qualifications Native or near-native proficiency in Korean and English Minimum 2 years of customer support experience, particularly in technical product support Proven track record in B2B customer service and familiarity with CRM systems Ability to understand and explain complex technical products Must have a reliable computer setup and a quiet workspace for remote work

May 23, 2025 - 04:10

A company is looking for a Bilingual Customer Service Representative - Freelance, Remote. Key Responsibilities Provide technical support for digital card activation, NFC functionality, and CRM integration Handle customer inquiries primarily via email, with some live chat and phone support Assist customers with customizing digital landing pages and understanding platform analytics Required Qualifications Native or near-native proficiency in Korean and English Minimum 2 years of customer support experience, particularly in technical product support Proven track record in B2B customer service and familiarity with CRM systems Ability to understand and explain complex technical products Must have a reliable computer setup and a quiet workspace for remote work