Bilingual Front Desk Associate
A company is looking for a Bilingual Front Desk Associate.
Key Responsibilities
Respond to incoming calls and manage communications with patients, families, and providers
Utilize the Electronic Health Record (EHR) system for patient registration, appointment scheduling, and insurance verification
Collaborate with clinical staff to support patient care and document business processes
Required Qualifications
2+ years of experience in a front desk role within a physical or virtual provider office, preferably in pediatric or behavioral health settings
Experience with EHR systems for patient registration and appointment management
Knowledge of HIPAA-compliant communication protocols
Proficiency in Gmail, Google Workspace, and Microsoft Office Suite
Bilingual in Spanish is required
A company is looking for a Bilingual Front Desk Associate.
Key Responsibilities
Respond to incoming calls and manage communications with patients, families, and providers
Utilize the Electronic Health Record (EHR) system for patient registration, appointment scheduling, and insurance verification
Collaborate with clinical staff to support patient care and document business processes
Required Qualifications
2+ years of experience in a front desk role within a physical or virtual provider office, preferably in pediatric or behavioral health settings
Experience with EHR systems for patient registration and appointment management
Knowledge of HIPAA-compliant communication protocols
Proficiency in Gmail, Google Workspace, and Microsoft Office Suite
Bilingual in Spanish is required