Bilingual Healthcare Customer Service Representative

A company is looking for a Bilingual Healthcare Customer Service Representative Remote Florida. Key Responsibilities Provide knowledgeable responses to basic client questions and escalate complex cases as needed Resolve client problems, update account history, and confirm resolution of inquiries Collaborate with team members and clients to address inquiries and improve processes Required Qualifications 2 or more years of customer service experience in any industry Knowledge of basic help desk software and Microsoft Office applications Ability to work effectively within a team and identify stakeholders for inquiry resolution

Mar 4, 2025 - 15:22

A company is looking for a Bilingual Healthcare Customer Service Representative Remote Florida. Key Responsibilities Provide knowledgeable responses to basic client questions and escalate complex cases as needed Resolve client problems, update account history, and confirm resolution of inquiries Collaborate with team members and clients to address inquiries and improve processes Required Qualifications 2 or more years of customer service experience in any industry Knowledge of basic help desk software and Microsoft Office applications Ability to work effectively within a team and identify stakeholders for inquiry resolution