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Bilingual Healthcare Customer Service Representative
A company is looking for a Bilingual Healthcare Customer Service Representative Remote Florida. Key Responsibilities Answer telephones and respond to basic customer questions or forward to appropriate personnel Develop and implement insurance and healthcare policies in accordance with laws and investigate claims Process calls to meet service level agreements and document inquiries and results accurately Required Qualifications 2 or more years of customer service experience in any industry Knowledge of basic help desk software and Microsoft Office applications Ability to understand team roles and consult with appropriate stakeholders
A company is looking for a Bilingual Healthcare Customer Service Representative Remote Florida.
Key Responsibilities
Answer telephones and respond to basic customer questions or forward to appropriate personnel
Develop and implement insurance and healthcare policies in accordance with laws and investigate claims
Process calls to meet service level agreements and document inquiries and results accurately
Required Qualifications
2 or more years of customer service experience in any industry
Knowledge of basic help desk software and Microsoft Office applications
Ability to understand team roles and consult with appropriate stakeholders
