Mandarin Licensed Virtual Assistant

A company is looking for a Bilingual Virtual Assistant (Chinese) - WFH. Key Responsibilities Serve as the primary virtual point of contact for Mandarin-speaking patients via various communication channels Schedule, reschedule, and cancel patient appointments accurately and efficiently Verify patient insurance information and assist with pre-authorization processes as needed Required Qualifications Fluency in both Mandarin Chinese and English (written and spoken) is essential High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred Proven experience in a customer service role, preferably in a healthcare setting Proficiency in using computers and navigating software applications Reliable high-speed internet connection and a quiet, dedicated home workspace

May 15, 2025 - 10:56

A company is looking for a Bilingual Virtual Assistant (Chinese) - WFH. Key Responsibilities Serve as the primary virtual point of contact for Mandarin-speaking patients via various communication channels Schedule, reschedule, and cancel patient appointments accurately and efficiently Verify patient insurance information and assist with pre-authorization processes as needed Required Qualifications Fluency in both Mandarin Chinese and English (written and spoken) is essential High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred Proven experience in a customer service role, preferably in a healthcare setting Proficiency in using computers and navigating software applications Reliable high-speed internet connection and a quiet, dedicated home workspace